The URBANE Digital Twin Platform (DT) simulates various delivery scenarios, allowing users to test strategies like adding micro hubs or changing delivery vehicles to evaluate their impact on efficiency, costs, and environmental outcomes before real-world implementation. The DT integrates models developed during the project to explore operational performance in Living Labs (LLs). Users can define and test scenarios through the platform, which was made accessible to project partners in 2023. Based on feedback, a user-friendly application, CitIQore, was developed to offer simulation capabilities to users without a modelling background (e.g. city authorities, operators). In the case of Bologna, CitIQore allows users to input specific parameters, such as vehicle types or delivery numbers, and place lockers and depots on a map interface. The application then runs several models in sequence, including a random delivery generation model, a collaborative delivery model, and emission calculation models for both electric and non-electric vehicles. A cost-benefit analysis model assesses the economic viability of scenarios. The results are presented on a dedicated dashboard.
